Contact us
Quick Contact Information
- Business Hours: Monday-Thursday 9AM-6PM, Friday 9AM-3PM (China Standard Time)
- Response Time: We typically respond to emails within 24 hours
- Emergency Contact: For urgent matters during tours, contact your assigned guide directly
- Languages: We provide support in English and Chinese
Contact Tips
- For faster response, please include your booking reference number (if applicable)
- When emailing about a tour, mention your travel dates and group size
- For urgent matters during business hours, calling is recommended
- We observe Chinese public holidays - response times may be longer during these periods
- Check your spam folder if you haven't received our reply within 48 hours
Tel: +86-021-55138213（English & Chinese）
Mon – Thur: 9:00AM to 6:00PM CST,
Fri: 9:00AM to 3:00PM CST，China Standard Time
Email：admin@wakachina.com
WhatsApp or WeChat
Scan the QR code to contact us via WhatsApp or WeChat