Contact us

Quick Contact Information

• Business Hours: Monday-Thursday 9AM-6PM, Friday 9AM-3PM (China Standard Time)
• Response Time: We typically respond to emails within 24 hours
• Emergency Contact: For urgent matters during tours, contact your assigned guide directly
• Languages: We provide support in English and Chinese

Contact Tips

• For faster response, please include your booking reference number (if applicable)
• When emailing about a tour, mention your travel dates and group size
• For urgent matters during business hours, calling is recommended
• We observe Chinese public holidays - response times may be longer during these periods
• Check your spam folder if you haven't received our reply within 48 hours
  

Tel: +86-021-55138213（English & Chinese）
Mon – Thur: 9:00AM to 6:00PM CST, 
Fri: 9:00AM to 3:00PM CST，China Standard Time